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Late Cancellation & 'No Show' Policies

The Ownership & Staff of Stability Studio understand that occasionally there will be a need to cancel or reschedule a Class Reservation.  In order to help Stability Studio operate as smoothly and effectively for both Members and Staff, we have instituted these Policies to serve all of our members fairly and equally.  We appreciate your understanding that exceptions to these policies cannot be made. 

We look forward to seeing you in class!

Late Cancellation Policy

All Class Reservations must be cancelled a minimum of six (6) hours prior to Class Start Time for the class credit to be returned to your account.  Cancelling your reservation less than six (6) hours prior to class start time is considered a “Late Cancel”.

 

All Class Cancellations must be made either through the Stability Studio App or on the Stability Studio Website.  Please do not call the Studio to cancel a Class Reservation.

 

As a courtesy to other Members, please cancel as soon as you know you cannot make your class.  Space is limited and your timely cancellation will allow other Members to attend.

 

Late Cancellations will incur the following penalties per Member Type:

 

SINGLE CLASS and CLASS PACKAGES

  • Member will forfeit the Class Credit

 

STABILTY COMMIT Memberships

  • Member will incur a $15 Late Cancellation Fee and forfeit the Class Credit

 

UNLIMITED MEMBERSHIPS

  • Member will incur a $15 Late Cancellation Fee

'No Show' Policy

Any Member who does not appear for a Reserved Class will be considered a "No Show".

“No Show” instances will incur the following penalties per Member Type:

 

SINGLE CLASS and CLASS PACKAGES

  • Member will forfeit the Class Credit

  

STABILTY COMMIT Memberships

  • Member will incur a $20 “No Show” Fee and forfeit the Class Credit

 

 UNLIMITED MEMBERSHIPS

  • Member will incur a $20 “No Show” Fee

Last Updated: December 1st, 2022